Customer Service Officer

Showcase your Customer Service/Sales Support abilities through supporting the Account Managers in a thriving, long standing leasing business. 10 Month contract

• Stable, lucrative and longstanding business with excellent rep; 10 month contract
• Authentic, diverse team with excellent leadership and solid career pathways
• WFH 2 days a week once up and running, open plan offices + plenty of perks

The Opportunity

A varied and crucial role for a customer service or administration professional who thrives in a key support role. You’ll be supporting an upbeat, busy sales team and will be providing a first class customer experience within the service sector. This isn’t your average customer service role; a multifaceted and key role within the business that will keep you busy in both a client facing and administrative capacity with plenty of scope for growth.

You’ll be joining a cohesive, lively customer service team of 7 with excellent management that offers consistency, professional growth and support.

This will commence as a 10 month fixed term contract, and requires an immediate start, so please only apply if you're able to start within the next 7-10 business days.

You’ll be spending your days covering a range of tasks such as:

• Acting as first point of call for SME clients and corporate accounts via phone/email
• Supporting the Account Managers with sales administration
• Database management
• Quoting, providing pricing to sales team/customers
• Carrying out administrative support tasks on behalf of the sales/service teams
• Workflow management and follow up for customer queries

What’s in it for you?

• 2 x Annual Volunteer days
• Excellent leadership, great people and amazing development opportunities
• Opportunity to WFH 2 days a week once up and running

About the Organisation

A successful leasing business built on genuine relationships, you can’t ask to work with a better bunch of people. A diverse, buzzing and supportive team environment where you’ll feel a sense of belonging. Internal development opportunities are always on the cards for those looking to excel their career within the industry long term.

If you have a knack for supporting busy sales teams and are passionate about providing an exceptional customer experience, apply now to Laura Cooper at Fred Recruitment