Operations Manager

Lead the practices day to day operations, while managing the administration team. Looking for process and system improvements to benefit the business and future growth. 

• 8:00am - 5:00pm - Onsite M - F + A Opportunity To Make An Impact
• Health & Wellness Monthly Allowance + A Growing Forward Thinking Business
• Hands On + Development Role + Support Senior Leadership With Innovations

Are you a natural leader with a passion for operational excellence and team development? Join a forward-thinking, well-established, and rapidly growing professional practice as their Operations Manager. This is a rare opportunity to truly shape the future of a business, playing a pivotal role in driving growth, streamlining operations, and enhancing team culture.

About The Role

This is a dynamic and hands-on leadership position responsible for overseeing day-to-day operations, managing the administration team, and continuously seeking opportunities to improve systems and processes for long-term business success.

In the initial phase, your focus will be on learning the business – its people, processes, systems, and clients. From there, you’ll bring fresh ideas, challenge the status quo, and lead initiatives that improve efficiency, culture, and sustainability.

Working closely with two department heads and reporting directly to the General Manager and Managing Director, you will be the go-to person for staff and leadership alike, supporting across HR, finance, compliance, and business performance.

• Oversee and optimise daily operational activities, systems, and workflows
• Lead the administration team and work collaboratively with department heads
• Monitor and manage budgets, KPIs, reporting, and quality control
• Analyse performance data to identify opportunities for development and improvement
• Oversee internal resources, including HR, onboarding, training, compliance, and more
• Champion a strong workplace culture and support the team with clarity, communication, and leadership

About You

We’re looking for someone who brings energy, presence, and professionalism. You’re a confident leader who people naturally turn to for guidance, support, and camaraderie. You have the vision to see the big picture, the skills to lead from the front, and the passion to make a lasting impact. 

• Proven experience in operations or practice management, ideally within a service-based business
• Strong leadership skills and the ability to collaborate across all levels of the business
• A proactive, forward-thinking mindset with a passion for innovation and improvement
• Excellent communication skills and an approachable, open-door leadership style

This is more than just a job – it’s your chance to make your mark. You’ll be a trusted partner to executive leadership, help shape the future direction of the business, and be part of a high-performing, values-driven team that’s leading the way in its field.

Apply today or call Stacey for more information.