Service Manager

Working in a thriving dealership, supporting commercial clients, and coordinating internal teams to ensure smooth delivery and service.

• Well Established & Respected Dealership Supporting The Commercial Industry

• Long Term Career Opportunities & Internal Development In A Supportive Team

• Mankau / Wiri Location + Free Parking On-Site

About the company

This company offers opportunities for career progression, stability, and long-term success! With a strong, established reputation nationwide, it's a place where you can build a lasting career and continually advance your skills and experience.

About the role

We are seeking an experienced Service Advisor to serve as a key point of contact at a dynamic and growing dealership in the commercial sector. In this role, you will engage with clients to understand their needs and provide ongoing support to the internal team to ensure successful service delivery and customer satisfaction. Working closely with teams such as the workshop, parts, and warranties departments, you will coordinate efforts and collaborate to ensure smooth operations, while also addressing challenges to optimise day to day performance.

• A primary point of contact for customers and clients regarding all service-related matters.
• Providing end-to-end support for clients to ensure successful outcomes, timely deliveries, and high-quality service.
• Coordinate and collaborate with internal team members from warranties, parts, and workshop.

About you

This role is ideal for an experienced professional who excels in a fast-paced, dynamic environment. As part of a bustling dealership supporting commercial clients, you will thrive in a high-energy setting. A strong understanding of service processes is essential, along with a focus on building lasting relationships with both clients and internal team members to ensure exceptional customer service and timely delivery. If you enjoy overseeing end to end processes, thinking on your feet, and being the go to person, this is the perfect role for you!

• Proven experience and knowledge of the automotive industry and service department operations.
• Capable of communicating clearly and coordinating effectively between clients and internal departments.
• The ability to problem-solve on the spot while prioritising work schedules and tasks effectively.

This role is needing someone urgently! Start a fresh in the new year! Apply today or contact Stacey on 022 367 4843 for more information!