Office Manager

Support local families with empathy and professionalism during life’s most important moments. Great team & culture, meaningful work & wellness benefits. 

This is a job that will leave a lasting impact.  

It’s not often a job brief gives you goosebumps—but this one might. This isn’t your typical Office Manager role. It’s an opportunity to lead operations for one of Tauranga’s most respected funeral service providers—a place with heart, purpose, and genuine connection to community.  It’s fast-paced, varied, and incredibly fulfilling for someone with a strong administrative backbone and a compassionate soul.

About the Role

You’ll take the reins of daily operations across multiple locations in Tauranga and Cambridge, playing a key role in ensuring service excellence, operational efficiency, and genuine support for families.

Your day might include:

• Working alongside the General Manager on business strategy, process improvement, and service delivery.
• Overseeing client care—from funeral coordination to pre-planning and family liaison.
• Managing financial admin including invoicing, purchasing, disbursements, and compliance (incl. AML policies), using Xero.
• Coordinating suppliers (e.g. florists, doctors, contractors, and more).
• Supporting Funeral Directors and Embalmers with logistics, planning, and administration
• Being a calm, reliable presence for grieving families—organised, caring, and composed

What You’ll Bring

To thrive in this role, you'll be an exceptional administrator with a service-first mindset and the maturity to handle delicate situations with grace.

You’ll also need:

• Warm, professional communication and genuine empathy.
• Excellent organisational and time-management skills.
• The ability to stay composed in unpredictable moments—think calm above the surface, paddling fast beneath.
• A high level of discretion, professionalism, and a “firm but fair” presence when needed.
• Experience in logistics, office operations, finance (ideally with Xero), or service coordination

Why You’ll Love it Here

• Be part of a purpose-driven team making a real difference in people’s lives
• Contribute to a company with heart, professionalism, and integrity
• Enjoy a full-time, stable role with growth opportunities in leadership and management
• Work in a beautiful part of the country with a team that truly supports one another

To Apply

Please submit your CV and a short cover letter outlining who you are and why this role speaks to you. Click ‘Apply’ to get started.