Sales Support

About the Role
Ready to step up from customer service and grow your career in sales support? This is your chance to join a dynamic team in Penrose as an Internal Sales Support superstar. You’ll be the go-to person for customers and a key support for the sales team keeping things running smoothly while delivering great service.

Responsibilities Include

• Build and maintain strong relationships with both new and existing customers
• Respond to customer enquiries with confidence, providing product information and tailored solutions that add real value
• Keep in regular contact with customers to ensure satisfaction and spot new sales opportunities
• Process orders accurately and ensure timely dispatch
• Support the sales team with admin tasks, including managing documentation and records

About the Company
This company has grown from an industrial motor manufacturer into a globally recognised leader in motors and automation solutions. With decades of steady growth and innovation, this Australasian continues to deliver high-quality products and services across diverse industries worldwide and their team in Auckland is growing.

About You
You’re organised, proactive and bring a positive energy to everything you do. You enjoy working in a fast-paced environment and love being part of a supportive, fun team. You will also have...

• A min 1-2 years in a previous customer service or sales support role
• Excellent written and verbal communication skills, particularly when handling emails and phone calls
• Excellent PC literacy and a confident MS Office user, you will be skilled in using Excel and Word and will be tech savvy
• Strong problem solving ability and provide solutions to customers
• Product knowledge of motor technology and gear box automation is an advantage
• Reliable and eager to learn and thrive in a busy environment
• Enjoys banter and working with a fun team
• Being the go-to person for any queries or issues

Make your application count and apply now for this exciting Sales Support position to Shelby at Fred.

Please note: You must have legal rights to work in New Zealand to apply.