Frontline Administrator

A well-established business in the security and technology space is looking for a Frontline Administrator to join their Auckland team.

• Around 35 hours per week with a great mix of customer service, admin and team support 
• Join a down to earth team that genuinely enjoys working together; be the central hub in the biz 
• Stable + long-term opportunity with a growing NZ business 

This is a busy, all-round role where you’ll be involved in everything from front desk and customer service through to administration and supporting the wider team day to day. You'll enjoy the pace and buzz of being the central cog in the machine that keep things moving like clockwork, acting as the go between Sales, Distribution, Customers and Ops.

You’ll suit this role if you’re someone who enjoys being organised, love people interaction and takes pride in keeping things running smoothly behind the scenes.

Day to day, you’ll be:

• The main point of contact for the business - answering calls and helping customers
• Greeting visitors and managing the front desk
• Keeping on top of pricing, stock and inventory 
• Order management via phone, email and website ensuring smooth transition to dispatch team
• Offering workaround solutions when stock runs low, or delivery times are delayed
• Assisting the team with day-to-day tasks
• General operations support
• Process improvement projects from time to time

The team is friendly, hardworking and down to earth. It’s the kind of environment where people help each other out and enjoy coming to work. It’s a role where you will be truly valued for your hard work and trusted to take ownership of the position. This is a great starting point within the business, and an opportunity to develop the role into more of an operations leader down the track.

We are looking for someone who:

• Is reliable and easy to deal with
• Has good communication skills
• Can juggle tasks and stay organised
• Enjoys working in a team environment 
• Has previous, fast paced administration, sales support or SME customer service experience

Attitude, reliability and willingness to learn are the biggest things they’re looking for.

You’ll be joining a business that genuinely values its people. There’s strong long-term opportunity here for someone wanting to build a career, take on more responsibility and become a key part of the team.

If you’re someone who enjoys being the friendly face of a business and wants to join a company with great people and real growth opportunities, apply now to Tyla at Fred.