Operations Coordinator

Full of variety, where no two days are the same! Jump into a dynamic Client Operations Coordinator role, managing end to end projects across inbound/outbound shipments

• Join an NZ owned freight forwarder with a strong reputation in the market
• 1 day WFH flexibility + An immediate start available
• Supportive and collaborative team environment + Opportunity for growth

The Role

We’re partnering with an established logistics and freight business that’s looking for a proactive and solutions focused Client Operations Coordinator to join their specialist team. This is a varied role working across end to end projects, supporting both import & exports across Air & Ocean shipments while delivering a high level of service to clients and overseas partners.

This opportunity would suit someone who enjoys building relationships, thrives under pressure and takes pride in keeping operations running smoothly from start to finish.

Benefits

• 1 Day WFH + An immediate start available
• Salary depending on experience! What's your number? 
• Diverse, challenging role with plenty of variety
• Supportive and collaborative team environment + Opportunity for growth

To be successful

If you’re ready to take the next step in your career and come from an operations background, this could be the right move for you. You’ll have solid experience across both inbound and outbound consignments, along with the confidence to step into a challenging, client facing role, where no two days will be the same. You’ll be someone who has: 

• Previous experience in logistics & freight forwarding (Imports & Exports end to end)
• Strong communication and customer relationship management skills
• Highly organised with strong attention to detail and the ability to manage multiple priorities
• Calm under pressure with a proactive, problem solving mindset
• Positive, team focused attitude with a willingness to support others

Duties & responsibilities

• Coordinating client orders end to end and ensuring shipments are managed smoothly
• Working closely with overseas agents and internal teams to deliver effective solutions
• Assisting with pricing and operational support
• Managing invoicing, account queries, and keeping clients updated
• Proactively communicating delays, disruptions, and urgent updates
• Supporting KPI delivery and maintaining high service standards
• Assisting with client visits and building strong customer relationships
• Providing support across the wider operations team, including occasional after hours or weekend support for urgent shipments

If this is a role you are excited to hear more about and have the relevant experience, then APPLY now or reach out to Bec today for a chat.